EME 111 911 Communication & Operations I
This course is designed to introduce the student, to the role of a telecommunicator and the duties, and responsibilities performed by the first, first, responder in the public safety system., , Topics include an introduction to the, telecommunicator profession, technology in an, emergency communications center, ethics and, values, basics of call taking, documenting, and, dispatching in a Public Safety Answering Point, (PSAP), effective communications, cultural, awareness, critical thinking, and problem solving., , Upon completion, students should be able to, demonstrate an understanding of the role and, function of telecommunicators within the 911, system; call processes and radio procedures for, law enforcement, fire, and medical dispatch; and, the role of telecommunicators within emergency, management, incident command, and the, Telecommunicator Emergency Response, Taskforce (TERT).